At VAT Systems we believe that success is based on strong professional values. Strong values and satisfied clients have allowed VAT Systems to enjoy, year after year, double-digit growth, while maintaining margins, improving the quality and broadening our range of services.
We work closely with tax authorities and we rely on a network of local partners, being experts in their individual domains. We work with IT tools specifically designed to support us in our work, control quality, measure performance and generate reporting for our clients.
✓ We approach complex situations in a pragmatic manner in order to meet our clients’ expectations: We offer to our clients a value one-stop-shop solution for all their international operations, providing them with security or savings.
✓ This efficiency translates into a continuous growth. We are constantly improving our processes and expanding our knowhow by recruiting new talents to strengthen our team. An ever increasing number of clients revert to us for support in their international operations.
We keep our customers fully informed at all times on the services we carry out and on the related costs is at the heart of our business.
✓ Transparency of fees: Our fees are based on the time spent to provide our services. Nevertheless, for the sake of forecasting, we have established fixed fees for main Compliance tasks and we apply success fees on “no cure no pay” basis for Tax recovery operations.
✓ Transparency of operations: Our online reporting is a tool that provides the data that our clients’ accounting departments need for their operations.
• Client Satisfaction
Working in close cooperation with our clients, our goal is to service them to the best of our ability. Every year over 97% of our customers choose to continue working with us the following year. Key Performance Indicators help us track our results in order to continuously improve our procedures.
VAT Systems France is certified ISO 9001: 2008 for all its operations and is qualified OPQCM.